“The mobility evolution” to explore how public-private partnerships foster a more integrated and responsive transportation ecosystem.

On rides-haring’s potential within the transportation ecosystem
“While we maintain our unwavering belief in the crucial role of public transportation as the backbone of cities, towns, and rural communities, delivering public transportation continues to take on new and unforeseen dimensions.… How can incorporating ride-sharing into public transportation systems help agencies better address their evolving challenges?”

On what agencies value
“Agencies place a high value on maintaining their brand identity and owning their customer experience … [and will] invest in technologies that prioritize direct engagement with their customers.… The goal is to support a wide range of agency objectives. We aim to do this by making the hailing app available to [their] customers and integrating it with the agencies’ chosen mobility-as-a-service when possible.”

On the changing role of mobility managers—and what their priorities are
“As more transportation agencies take on the role of mobility managers, they focus on overseeing and improving a variety of transportation options, creating a more efficient, responsive, and user-friendly [transportation] network.”

On flexibility in para-transit
“Traditional para-transit services, which require advance scheduling, are often logistically challenging and [costly]. Introducing same-day, on-demand services adds even more costs and complexity into the equation [for mobility managers. In this scenario, non-dedicated services become essential].”

On the future of public transportation
“The vision is to forge a future where public transportation isn’t just a means of travel but also a vibrant network that connects people and enriches entire communities.”